70k+ valid safty hazards received. The data entry feature simplifies the reporting process, allowing all employees to swiftly report safety hazards they discover.

99.8% participation rate across all employees. Safety hazard management system developed by FineReport caters to the diverse needs of different users, ensuring high participation and engagement.

99.1% safety hazards daily rectification rate. Streamlined reporting process and efficient management system enable quick identification and resolution of safety issues.

The flexibility and versatility of FineReport enable us to create a variety of customized reports to meet specific business needs. Moreover, it has a low barrier for developers, so even those with no prior experience can learn development skills through self-study.

A.O. Smith, founded in 1874, has a long-standing reputation as a multinational corporation headquartered in Wisconsin, USA. Over its century-long history, the company has earned recognition for its innovative technology and energy-saving solutions, establishing itself as a top 50 manufacturer in the country with a global presence.

Despite its renowned quality and advanced manufacturing technology, as A.O. Smith expands its scale and diversifies its business, managing safety hazards has become increasingly challenging. To tackle this issue, the company has turned to FineReport, developed by FanRuan, to build an efficient safety hazard management platform. This platform allows for easy reporting, real-time monitoring, and closed-loop management of safety hazards.

By implementing FineReport, A.O. Smith has significantly improved its safety practices, ensuring a safer working environment for all employees.

Challenges：

Overcoming Safety Hurdles: A.O. Smith's Odyssey

Safety is the bedrock of every factory, and achieving "zero accidents" is the ultimate goal that every factory strives for. A.O. Smith recognizes the importance of involving all employees and actively addressing safety hazards as crucial steps in maintaining a strong safety record over the long term. According to Heinrich's Law, A.O. Smith understands that only by promptly eliminating hazards, unsafe conditions, and unsafe behaviors can accidents be fundamentally prevented.

However, traditional methods of reporting and handling hazards, such as verbal descriptions and manual paper records, have many downsides. These include inefficiency, incomplete data flow, laborious manual calculations for summarizing, difficulty in ensuring closed-loop management, inconsistent naming of hazard locations, and a lack of effective indicators and standardized reports. Therefore, A.O. Smith, from management to frontline workers, recognizes the urgent need for a straightforward and efficient tool to improve how safety hazards are handled. This will not only ensure safety but also propels the company closer to the goal of zero accidents.

Solutiuons

Safeguarding Success: FanRuan's Intelligent Safety Solutions

In order to enhance safety hazard management and prevention, A.O. Smith has established a specialized project team. After careful consideration, the team unanimously decided to develop a safety hazard management platform using FineReport due to its technological maturity, ease of use, and effectiveness. With FineReport already proving its effectiveness across various departments within A.O. Smith, boasting stability and efficiency, it emerged as the natural choice.

A.O. Smith envisions the platform to include key features like hazard reporting, notification messaging, regional management, report querying, organizational information management. The interface should be user-friendly, providing all necessary information, driven by reports, and capable of achieving closed-loop management.To achieve this, FineReport has crafted the system architecture and workflow for the safety hazard management platform, tailored precisely to the company's operational requirements.

Simplify safety hazard reporting with mobile data entry

To streamline safety hazard reporting, FineReport has integrated the data entry interface into WeChat Work/workplace communication platform. This innovative approach simplifies the reporting process for employees, allowing them to swiftly report safety hazards by scanning the grid code in their current area. With a user-friendly interface and support for photo uploads, employees can input details efficiently. The system instantly generates a unique reference number and automatically associates it with the employee's information like ID, name, and department. Additionally, by scanning the grid code, the system accurately records the hazard's location and identifies the responsible individuals. This significantly enhances the efficiency and accuracy of safety hazard reporting.

Precise message delivery enhance communication and efficiency

In traditional operations, employees often face challenges such as limited feedback channels and difficulty finding responsible individuals when they discover safety hazards. Once employees submit a hazard report, the platform swiftly notifies the relevant responsible parties, ensuring quick and effective communication. With just a click on the link provided, all the details of the hazard are readily available. Moreover, once corrective actions are completed, the submission date is updated instantly.Through simple configuration, precise notifications can be sent via mobile phones, email, and other channels, ensuring real-time and efficient communication to enhance the effectiveness of safety hazard management.

Automatically classify, analyze, and prioritize safety hazards

With FineReport, A.O. Smith employees can easily identify and categorize all safety hazards. They can track how often each type of hazard occurs and prioritize them automatically. This makes it easy to focus on fixing the most common issues. When faced with particularly challenging problems, the safety department steps in and treats them as special projects. This guarantees that every hazard gets the attention it deserves and undergoes thorough closed-loop management.

Monitor business operations and track KPIs anytime, anywhere

Managers at all levels can check real-time safety performance data for their teams, including key indicators like the number of hazards and how many have been fixed. FanRuan has also developed a status query report for indicators, making it easy to track safety KPIs in real-time and improve process management as needed. FanRuan has also launched mobile reports, allowing for a clear overview of regional safety management, achieving comprehensive and efficient monitoring and management from anywhere at any time.

Insights

Thriving with FineReport: A.O. Smith's Digital Journey

Since the launch of the FineReport platform in 2022, A.O. Smith has achieved significant safety milestones. With over 70,000 valid safety hazard reports received, a participation rate of 99.8% among all employees, and a 7-day rectification rate of 99.1%, the company has maintained its record for the longest consecutive days of safe production. These efforts underscore A.O. Smith's commitment to achieving zero accidents and laying a robust foundation for workplace safety.

The active participation of all employees has not only enhanced their ability to identify safety hazards and their awareness of safety but also fostered a positive safety culture throughout the organization. A.O. Smith also benefits from the flexible and multifunctional FanRuan reports, enabling departments to develop customized reports effortlessly and improve work efficiency. The user-friendly and adaptable nature of FanRuan reports allows even employees with little experience to quickly learn development skills and expand the system's functionality easily. This robust support from FineReport propels the company's digital operations in safety, quality, cost, delivery, and beyond.