NTT DATA Taiwan: Building a Data Middle Platform, Establishing a Decision-Making Platform

Originating from Japan, the NTT Group offers end-to-end, full life-cycle services, including consulting, cross-application integration, managed ICT, data center networks, and global telecommunications services. With branches worldwide, NTT in Taiwan primarily focuses on the implementation of SAP-certified solutions, helping clients optimize service processes and achieve digital transformation. It also provides corresponding services for smart manufacturing, such as MES system implementation, machine-to-machine network deployment, system integration, and data middle platform integration—empowering clients to develop strategies and plans with speed and precision.

Monetizing Data through Transformation

Senior Consultant Wu Xianru of NTT DATA Taiwan highlights three common challenges enterprises face on their digital transformation journeys:

1. Aware of the importance of data, but unsure of what it can actually do.

2. Have the data, but don’t know where to start.

3. Uncertain about which analysis tools to choose.

Many companies have implemented systems and collected data, yet they don’t know how to leverage transformation to truly monetize it. NTT DATA Taiwan helps enterprises uncover valuable insights from their collected data, solving existing business challenges or predicting future issues in advance. By doing so, it empowers businesses to adopt data-driven thinking, unleash their full potential, and build intelligent enterprises.

Building Data Assets with a Data Middle Platform

NTT DATA Taiwan offers a solution for “building data assets through a data middle platform.” This approach integrates various backend systems—such as ERP, POS, and CRM—into the data platform using ETL processes. Throughout this integration, data and its applications are continuously accumulated to meet diverse frontend needs, including BI (Business Intelligence) analysis, AI (Artificial Intelligence), and other enterprise applications.

Once the data has been cleansed and processed, it can be visualized using FineReport to create an enterprise decision-making platform. Whether it's senior management, administrative staff, production personnel, or IT teams, FineReport provides role-specific data presentations. The data middle platform supports various business functions, enabling traditional BI to evolve into self-service BI. With a low learning curve, free design tools, and flexible charting features, everyone can perform self-service analysis.

Unlocking Data Power and Moving Toward Sustainable Growth

Hsien-Ju Wu also shared that data application strategies are typically divided into four stages: first, using data to understand what has happened; next, analyzing why it happened; then, planning for what might happen in the future; and finally, taking proactive measures to prevent potential issues.

NTT DATA can lead enterprises toward data intelligence—from cultivating a data-driven mindset and building a data middle platform, to learning reporting tools and conducting interviews to understand customer needs, followed by end-to-end project implementation. Ultimately, the goal is to extract insights and support smart decision-making, while transferring relevant technologies to the enterprise. Whether in data, technology, applications, or talent, NTT DATA helps businesses unlock the power of data and move toward sustainable growth.