Cookie Policy

What are cookies?

"Cookies" are small text files created and stored on your hard drive by your internet browser software, in order to hold relevant information about the website you are currently viewing.

What are they used for?

There are several ways you can manually manage cookies on your computer or device. If you access the Internet from more than one computer/device, it is important to ensure each browser is configured to suit your cookie preferences. If you wish to block all cookies all the time, you can set your browser as well

What type of cookies do we use?

Cookies can either be session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires, or be deleted. Expiration date is set in the cookies; some may expire in a few minutes while others may expire in multiple years.
Below is a detailed list of the cookies we use on our website. Our website is scanned with our cookie scanning tool regularly to maintain a list as accurate as possible. We classify cookies in the following categories:

1.Strictly Necessary cookies

Strictly Necessary cookies are necessary for our website to function and cannot be switched off in our systems. They are essential to navigate around the website and use its features. If you remove or disable these cookies, we cannot guarantee the normal usage of our websites.

NamePurposeValidity
uid, ${corp_id}-uid, tenantIdUser login informationSession
fx-langlanguage settings7 days
_csrf, needRem, dashpass, formpass, querypass, fine_auth_tokenwebsite securitysession/365 days/1 day
${username}#up_time, ${username}#tr_end, ${username}#tr_timeservice status marking1 day
fine_remember_loginpage load timeSession

2.Function/Preference cookies

Function/Preference cookies allow us to remember the choices made by you (such as your user name, language or region) as well as other functionalities (such as controlling the cookie banner, redirection to a new page) in order to provide a more personalized online experience. These preferences are remembered (by persistent cookies) so that you don't need to set them again the next time you visit the page.
 

NamePurposeValidity
dashboard_component_style_guide, dashboard_style_guide, bpa_introduction, dash_notify_tip, publish_tip, ${user_id}#dashboard_guide, help_btn_visible
 
Operational guidance and tips365days
_fbp, 1p_jar, _gcl_aubuild a profile of your interests and show relevant ads on other websites3 months/1 month/persistent
mtc_id,mtc_sid,mautic_session_id,Mautic_device_idtrack visits across websites365 days

3.Analytics cookies

Analytics cookies help us improve the way our websites work (e.g. by ensuring that users can find what they are looking for easily). Tracking information about visiting  the websites can help us make improvement and report our performance. For example: analyzing visitor and user behavior to provide more relevant content or suggest certain activities. These cookies also collect information about how visitors use the websites, which site they came from, the number of each user's visits and how long the user stays on the websites. We might also use analytics cookies to test new pages or features to see users' reaction.

NamePurposeValidity
utm_src, umts, fx-user-cookieTag user registration access source1 day/30 days
_ga,_gid,_gat,_hjid,_gaexp,_clck,_gaexpBrowser Analysis2 years,365 days,90 days
mtc_id,mtc_sid,mautic_session_id,Mautic_device_idtrack visits across websites365 days

How to manage cookies?

Most browsers allow you to control cookies through setting preferences;however, if you limit the ability of websites to set cookies,it may worsen your overall user experience, since it would no longer be personalized to you. It may also stop you from saving customized settings like login information.

Disclaimer

We may update this Cookie Statement from time to time, for example, changes the cookies we use or for other operational, legal or regulatory reasons. Please re-visit this Cookie Statement regularly to stay informed about our use of cookies and related technologies. For more information relating to cookies, you may contact? international@fanruan.com?.

Contact Us

Business: international@fanruan.com

Support: support@fanruan.com

Copyright©2020 FanRuan Software Co., Ltd.